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Archive for the 'iMail' Category

“Email over Quota” messages? Don’t just take their word for it.

Have you gotten an email message with dire warnings that your account is (nearly) over quota, and by the way, “click here” to reactivate, clean up, or upgrade your account? I’ve gotten a few of these over the past 6 months, two of which had disguised themselves as being from someone else here at IU. One was in the athletics department (!). Who knew they cared about my email quota in athletics?

Hopefully you know enough not to panic and actually “click here,” but if you’re at IU, there are some things you can do. The first, if you have any doubts at all about whether you are actually approaching your quota, is to actually check.

If you’re using Outlook 2010 or 2013 for an Exchange account, this is ridiculously easy. Just click on the File tab, and the first view you’ll see is your account information. Next to the “Cleanup Tools” you’ll see a very straight-forward visual indicator of how much space you have left.

Screensnap of the Outlook Cleanup Tools, with a bar graph representing how much of email quota is being used.

Read the rest of ““Email over Quota” messages? Don’t just take their word for it.” »

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