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Can’t Uninstall Office 2013

IT Training will be teaching Microsoft Office 2013 workshops this fall, and we are anxious to begin telling the IU community about the new features that are available in this version of the popular suite. If you are planning on taking some of our free workshops or webinars, you might want to download and install the software from IUware. Remember, Indiana University faculty, staff, and students may download most of the software available from IUware for free.

If you decide to download and install Office 2013, I would encourage you to download the 32-bit package, even if you are planning on running it on a 64-bit system. Earlier in the summer I installed the 64-bit suite on a laptop running Windows 7, and I was very unhappy with the results. Every time I tried to use Outlook, Word, or PowerPoint, the application would freeze and/or crash. After discussing this issue with the Support team here at IU, and reading multiple forums and Microsoft Help articles, I uninstalled the 64-bit version and installed the 32-bit version instead. After that, I didn’t have any problems.

I have left out an important part of the story. When I first tried to uninstall Office 2013, I was unable to do so. While in the Control Panel, I selected Microsoft Office 2013, clicked on the Uninstall link at the top of the window, and waited. Nothing happened. I tried again. Nothing happened. I probably even tried a third and fourth time before I realized that this was simply not going to work.

After a little digging, I found the solution on this Microsoft Support page:
http://support.microsoft.com/kb/2739501. I downloaded the Fix it tool that they provided, and then I was able to uninstall Office 2013 from the Control Panel just as I normally would.

Hopefully this article will save you some time if you decide that you want to uninstall the package.


One Response to "Can’t Uninstall Office 2013" to “Can’t Uninstall Office 2013”

  1. Pc Tips Says:

    Hi Donna
    I am still using 2010. Do you see a big difference in the two versions? Not sure if I should upgrade or not?

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