Skip to Main Content

go to Indiana University Indiana University


Voicemail with Lync

If you have your phone number converted to Lync you also will see a change in your voicemail. Voicemail will come into your inbox with an attached mp3 recording of the message left by a caller, along with a speech-to-text translation of what the caller said. While many times this translation is not entirely accurate, you can usually get a good idea of what caller was trying to communicate.

One of the most over-looked features of converting to Lync is the functionality you get with your new voicemail service. You can create call answering rules, set different greetings and reset your PIN for accessing voicemail from a phone. Using call answering rules, you can even create your own phone tree. This can be done for department or individual accounts.

To access this functionality, go to IU Outlook Web Access. After logging in, go the upper right and click “Options”, then “All Options”. Next, select “Phone” on the left-hand side and then “Voice Mail’.

To learn more about these options and how to set them up, see these tips from Microsoft.


2 Responses to "Voicemail with Lync" to “Voicemail with Lync”

  1. UITS News | Check out UniCom’s advanced voicemail options Says:

    [...] learn more, read the UITS IT Training blog here: http://ittrainingtips.iu.edu/outlook/voicemail-with-lync/09/2012 [...]

  2. Russell Lyons Says:

    It seems that the OWA site is incorrect (out of date).

Leave a Reply

 

Get Training Tips via RSS Subscribe to Entries feed or Read Comments via RSS Subscribe to Comments feed.