SEO: A basic guide for mastering search engine optimization

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Search Engine Optimization. What is it? And why is it important? These are questions that every blogger, website owner, and business should be asking. Search Engine Optimization, or SEO for short, is “the process of maximizing the number of visitors to a particular website by ensuring that the site appears high on the list of results returned by a search engine.”

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Adobe Creative Cloud 2015 Interface Overview

Adobe Creative Cloud 2015 is available on IUware, IUanyWare, and also in the STC labs at IU!  However, with a new version of software often comes new interface features – and Adobe Creative Cloud is no different.  Don’t despair, though – I’ve recorded an introduction to the interfaces of the most commonly used Adobe Creative Cloud programs and brought them all together in the Adobe Creative Cloud 2015 Interface Overview.  Come take a look at familiar programs like Photoshop, InDesign, Illustrator, and Dreamweaver, and see how they look in the newest version of Creative Cloud!

Please note: For the best viewing experience, please use Firefox or Chrome.

Avidian’s Guide to Using Outlook

Avidian Technologies sells a product called Prophet, which is a Customer Relationship Management (CRM) software suite. Because Prophet works with Microsoft Outlook, Avidian offers a number of useful Outlook resources which are free to the masses. While there is some advertising included on their site, it is subtle and you are never forced to fill out any forms or give them any information.

The Ultimate Help Guide to Using Outlook provides tips and tricks for boosting productivity and streamlining tasks. It focuses on the “gold nuggets” in Outlook, or the 20 percent of features in Outlook that produce 80 percent of the most desired results.

This is a great resource for both novice and power users, and I love the website design. It is set up so that you can easily skim through the text and find exactly what you need. Step-by-step instructions are included in royal blue boxes that put me in mind of index cards, and you can also use the navigation bar on the left to move to a specific section.

Do you like to use keyboard shortcuts? In Chapter 7 of this guide you will find a table that contains many of the most common Outlook shortcuts. While this information is readily available on many other websites as well, Avidian’s infographics are so well done that you may want to hang some of them above your desk just for their aesthetic appeal!

Chapter 8 covers ways to find things faster in Outlook. Would you know how to use key words to search for all the Outlook items that arrived in your Inbox last week? What if you wanted to find all items from bobby that arrived on either 1/7/15 or 1/8/15, would you know how to combine search operators? If not, check out Chapter 8. I guarantee that you will learn something new.

Another Avidian website provides a long list of resources that should help you to solve almost any Outlook problem. There are books, blogs, tutorials, and plugins for almost every skill level and audience. Do you need a book that will help you study for a Microsoft Outlook MOS exam? Need to find a solution to a common Outlook integration problem? Want to know more about Outlook add-ins? Want to find out about the PeekYou function? Check out this website. It’s all here!

“We need to remove some older apps” error during Office 2016 installation

So you’re very keen to install and use the new Office 2016 suite on your PC? Please be certain to take a few moments before you do that, so you won’t unexpectedly see the error “We need to remove some older apps”:
Subtle error message prompting removal of Office 2013 stand-alone apps

Are you running any of the following standalone Office 2013 applications?
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Hello, One.IU

Hello, One.iu

Well, it’s official. OneStart has left the building! Welcome, One.IU.

Need help finding your way around?

Check out more online resources:

Security First launched this month

Security First website screenshot

We all know IT security is critically important in our information age. But do we know how to achieve it?

If you’re an IT professional at IU managing one or more sites, servers, or systems, there is a new service available to help you know and accomplish critical security best practices: Security First (

The best practices available on represent aggregate information from sources and policies such as IT-12, IT-28, DM-01, DM-02, HIPPA, UISO, and more. These practices will help you keep your systems and services secure. Plus, they will help you prepare for and pass IT security audits.

Several best practices are also featured in instructional videos in the Security First Training Series. View available videos in the series on IU’s mediaspace or on

Security First launched this month as a partnership among the University’s security office, policy office, and several technology services units, including IT Training. Check back regularly on for new video tutorials, resources, and information related to IT security at IU.

And while you’re there, visit the Contact page and provide your feedback about the initiative so far.

Rename a file without going nuts

F2 keyI’ve always appreciated the ability to open a list of files in Explorer (that is, just a regular window, or even on the desktop itself), single click on a file name, wait a sec, and then single click again to be able to quickly and easily rename a file. I think I discovered this by accident, early in my GUI experiences with PCs, which made me feel quite clever!

However, I’ve found that my mouse skills are not always up to the job, or more precisely, that I’m not always patient enough to wait that extra beat between selecting the file the first time, and the clicking the second time to edit the file name. If I click the second time too fast, what happens? Why, my oh-so-helpful computer assumes I was double clicking (albeit a bit slower that usual), and happily opens the file for me. Noooo! I didn’t want to open it, I wanted to rename it!  (Could I just use “Save as” in the application it opened in, and give it the new file name? Sure, but then I’ll have two copies of the file, and now I have to go back and delete the one with the old name. Boo.)

In the course of teaching some of our Excel workshops, I learned that the function key F2 can be used after selecting a cell to enable editing. Since you can also use the click-once-pause-click-once-more to edit the contents of the cell, I wondered if that would work for renaming a file. Turns out, it does! Read the rest of “Rename a file without going nuts” »

How does Accessibility Affect You



Accessibility. This is definitely a word that you need to know. Indiana University is committed to providing accessible programs, as well as services, for its students, faculty, and staff in all departments. Making sure that your website, program, and documents can be read by all people with any form of disability is the key to making really accessible documents. You are allowing people with disabilities, including visual, auditory, speech, physical, learning, and neurological disabilities, to use the computer in an easier manner. However, even when you do not have a disability, designing accessible documents can still help you!

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7 Ways to Use Evernote in the Classroom

A title image that says "7 ways to use evernote in the classroom" with a man holding an iphone with the evernote app open

Evernote is amazing! Never heard of it? Well, basically it is a super charged note-taking/web clipping/thought organizing online application that lets you access all of your notes and information anytime and anywhere. Only a few weeks ago, Evernote made great changes to their web client. It allowed for a cleaner look, better navigation, and more opportunities for distraction-free writing. An application that is changing and evolving is a good application to be taking part in because you know that they are trying to be the best they can be and they are trying to accommodate all users. Here are seven ways you can use Evernote today: Read the rest of “7 Ways to Use Evernote in the Classroom” »

What is IUanyWare?


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The other day I was teaching an online workshop, and at the beginning of the class, the participants where asked in a survey “Are you using IUanyWare?” To my surprise, quite a few people answered “IUWhat?!” If you aren’t familiar with IUanyWare, then it’s time to get acquainted. I guarantee this powerful client will save you from download overload someday.

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